Latest Resources
Social Accountability in Africa
Africa, Book, Civil Society, Conflict, Governance and Gender, Governance and MDG, Local Governance and Decentralization, Media, Public Administration, Inter-Governmental Organization, Civil SocietyThe publication is intended to serve as a knowledge resource to support policy-makers, public policy practitioners, law-makers, public institutions, public managers, the research and academic community, civil society, donor organisations, international and multilateral development agencies and all those actively involved and concerned with the subject of the ‘governance-accountability...
China Urban Services and Governance
Article / Working Paper, Asia and the Pacific, Civil Society, Public Administration, Inter-Governmental Organization, DonorThe study addresses governance challenges in public service delivery in China. It builds on the citizen scorecard survey conducted in five Chinese cities in 2006 to gauge citizens’ experience with public services, and demonstrates the usefulness of citizens’ feedback for policy development and implementation. Public service delivery has drawn government attention in China. China has a...
The Community Scorecard Process (ppt)
Civil Society, Event Material, Public Administration, Inter-Governmental OrganizationThis presentation outlines approach and understanding of the World Bank's Participation and Civic Engagement Group to Community Score Card Processes.